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SHIPPING POLICY

We ship packages within 3 business days of receiving your order.  All pots are shipped FedEx ground, but please feel free to contact us if you prefer a different carrier or speed.  We package our pots very carefully to ensure safety during shipping.  Orders of multiple pots are shipped in one shipment, but can ship individually if requested.    

 

If you have any questions or Concerns feel free to contact us at any time.  We are always here to help!

RETURN & EXCHANGE POLICY

We will replace or refund any piece that may be broken during the shipping process.  In the case you have changed your mind about your purchase, please contact us and we will cancel the order, or issue a refund once the pot has been safely shipped back to us.  We are here to make sure that you are completely satisfied with your purchase and want you to feel certain that you can buy with confidence.

 

We thank you for your purchase, and if you have any questions or concerns feel free to contact us at any time

Support@satoribonsai.com

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